Withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party you name who is not the carrier, take possession of the last goods.

To exercise your right of withdrawal, you must inform us (address and email in the box above) of your decision by a clear statement, such as a letter or email. You may use the model form below, but you don’t have to. To meet the deadline, it is enough to send your message before the withdrawal period ends.

Effects of withdrawal

If you withdraw from this contract, we will repay all payments we have received from you, including delivery costs (except additional costs from your choosing a type of delivery other than the cheapest standard delivery we offer), without undue delay and at the latest within fourteen days of the day we receive your withdrawal. We use the same means of payment you used for the original transaction, unless expressly agreed otherwise with you. You won’t be charged any fees for this repayment.

We may withhold repayment until we have received the goods back, or until you have shown proof that you have sent them back, whichever is earlier.

You must return the goods to us without undue delay, and at the latest within fourteen days of the day you tell us of your withdrawal. The deadline is met if you send the goods before the fourteen days end. You bear the direct cost of returning the goods. You are liable for any loss in value only if it results from handling the goods beyond what is necessary to check their nature, characteristics and functioning.

Model withdrawal form

If you want to withdraw from the contract, please complete this form and send it back to us.

To the address or email address in the box above:

I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods (*):

• Ordered on () / received on ():
• Order number:
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only for paper notices):
• Date:

(*) Delete as appropriate.